Professional Agile Leadership™ Essentials (PAL-E)

Yes, we do offer this. If you can't see a course date that works for you, or if you want to explore the option of having training course dedicated to you or your organisation/team, just get in touch.

If you are more than 10 days away from the date on which your course is scheduled to take place, you can cancel a course booking at any stage and request a refund. However, there is a small administrative fee of $20, which will be deducted from your refund amount, which is to cover the fees we incur when processing payments and refunds. For cancellations within 10 days of the course date, a 50% refund will be issued.

For date changes for courses that not within the next 10 days, you can contact us at any time to request to move your booking to another date.

Yes, of course. We'd be happy to receive introductions to any of your friends or colleagues that are interested in attending a course run by Agility Arabia. As a thank you to anyone referring, we will pay out 10% of the invoice when your referred friends/colleagues make a booking. Just be sure to let us know before they make a booking. Referral pay-outs are not offered retrospectively, so if they have booked and paid before you've made the referral, then you will not be eligible for a payment.

Whilst we do all we can to avoid cancelling public courses, there is a minimum number of students required for each course to go ahead. This is to ensure that there are sufficient attendees to make the learning experience valuable for everyone - Scrum.org courses are collaborative learning experiences that require interaction between students.

So for courses that are currently below that minimum, the advertised course date is provisional. Once the course has reached the minimum number of required students, we will let you know. Should a course not reach that minimum number of required students, you will automatically be refunded in full or offered the chance to select an alternative date that works for you.

For both remote and in-person courses, your fee covers the tuition and two attempts at the Scrum.org exam. Should you not pass first time, you will have a second opportunity to take the exam within 14 days of the first exam.

If you've booked an in-person course, you'll need to cover your travel costs and any expenses during the day (e.g. lunch and refreshments).

If you are looking to make a bulk booking for multiple students, please get in touch with us directly to discuss options.

For individuals that have taken a Scrum.org PSM or PSPO course can take advantage of a 40% discount on next level courses. For example, if you have taken a PSM-I course, you can get a 40% discount on a PSM-II course. Similarly, PSM-II course attendees can get 40% off a PSM-III course. And for PSPO-I course attendees, there is a 40% discount on a PSPO-II course.

Don't worry - we use a reputable, industry leading payment provider (Stripe) to process payments. That means that Agility Arabia does not have visibility or access to your payment details at any stage.

The only personal details we will store as a result of a course or meeting booking will be your name and contact details so that we can manage your course booking.

For students that either (1) live in, or (2) attend an in-person course in a country within the GCC (Saudi Arabia, UAE, Kuwait, Bahrain, Qatar and Oman), you will need to pay VAT of 5% on their bookings. For non-GCC residents who attend a course from outside the GCC, VAT is not charged.

If you need a VAT receipt, just let us know.

Regardless of whether you're attending a course in-person or virtually, there is no difference in the course content or the Scrum.org certificate that those that pass the exam will receive.

Scrum.org offers different course pricing based on a person's country of residence. So in order to correctly charge students, we need to know what country each student is based in - and this will include a proof-of-address check.